As part of ISOC-IL’s ongoing efforts to bridge the digital divide among senior citizens, the Knesset Science and Technology Committee held a special meeting on June 25, initiated by ISOC-IL, focusing on digital literacy and online safety for senior citizens. At the meeting we presented findings and insights from the comprehensive research study published in March 2024 by ISOC-IL together with leading academics in the field of digital innovation and gerontology (the study of aging). In attendance were representatives from various relevant government offices and agencies, academic institutions and NGOs, including Professor Galit Nimrod of Ben-Gurion University and Dr. Michal Halperin from the JDC who both contributed to the research and recommendation process.
ISOC-IL’s recent study found that although an impressive 70% of Israel’s 65+ population regularly use the internet and mobile applications, significant disparities exist between the digital needs and skills of this age group compared to younger generations. Seniors face more frequent cyber attacks and have a greater need for online services. The research underscores the necessity for improved access, instructions, and training to equip seniors to protect themselves online and effectively navigate essential online resources.
The meeting was comprehensive and fruitful, concluding with the Science and Technology Committee formally adopting ISOC-IL’s recommendations for the advancement and design of a strategy for authorities, corporations and public interest organizations to enhance their accessibility and adapt their critical online services to the specific needs of senior citizens.
Some of the main recommendations:
- Establish clear policies and procedures for making essential digital information, content and services accessible to the elderly.
- Adapt digital services to more specific segments within the senior population (Arab, ultra-Orthodox, and Russian-speaking), recognizing their unique characteristics and needs.
- Establish help centers and support services designed for the elderly population.
- Conduct an updated survey through the national Central Bureau of Statistics to examine socioeconomic parameters among the elderly population and their impact on the digital divide.
This important Knesset committee meeting was yet another encouraging example of what can be achieved when civil society organizations, academia and government bodies join forces to advance online safety and bridge digital divides in Israel.
We are grateful for the important session and are determined to work hand in hand with the Committee and with Knesset members to see to it that our recommendations are implemented in practice.
ISOC-IL’s Edan Ring (VP Community Affairs) and Dima Assad (Digital Inclusion Program Coordinator) at Science and Technology Committee Meeting on Senior Citizens and Digital Technology
For the full list of ISOC-IL’s policy recommendations on digital innovation and online safety for senior citizens (in Hebrew): click here.
Watch the full video of the June 24 Knesset Science and Technology Committee meeting (Hebrew) here:
